Terms and Conditions

BY CLICKING “ACCEPT,” CHECKING A RELATED BOX TO INDICATE YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE PROTOCOL PROVIDED THROUGH THE SERVICE (AS DEFINED BELOW), OR AFFIRMATIVELY AGREEING TO THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICE. THIS AGREEMENT IS SUBJECT TO CHANGE AS SET FORTH HEREIN.

PILL.AR S.A., TAX ID 30-71816734-1, with its registered office for all purposes related to this agreement at Av. Haya De la Torre s/n, 2nd Floor, Ciudad Universitaria, Córdoba City, Argentina ("PILL.AR," "we," or "us"), is a legally incorporated company that has developed and patented an innovative 3D printing method called MESO-PP® (Melting Solidification Printing Process), an automated additive manufacturing platform that enables the customized production of medicines, supplements, functional foods, and cosmetics directly at the point of care (hereinafter, the "Production Technology"). This method ensures the personalization of pharmaceutical and nutraceutical treatments, potentially optimizing therapeutic adherence and reducing medication waste. Unlike conventional methods, MESO-PP® operates at low temperatures, preventing thermal degradation of active ingredients and ensuring compound stability. Additionally, the process uses GRAS (Generally Recognized As Safe) materials, complying with the safety requirements of the relevant regulatory authorities. The automation of the process allows production in accordance with current regulatory standards.

PILL.AR also provides a web platform (hereinafter, the "Platform") that, where applicable, may allow patients to be connected with healthcare professionals and centers that design and prescribe personalized treatments under a valid medical prescription; as well as to link such patients, with prior consent or on their own initiative, to duly authorized pharmacies that, using the Production Technology, produce and dispense the prescribed personalized medications.

Access to and use of the Platform, any part of it, or anything associated with it, including its content ("Content"), any product or service provided through the Platform or otherwise by PILL.AR, and any website, software, communication channel, messaging service, or application owned or operated by PILL.AR (collectively, including the Platform and Content, the "Service") are governed by these Terms and Conditions ("Terms and Conditions" or "Agreement"). The Terms and Conditions shall apply to and form part of every act and contract executed or entered into in connection with the Services provided through the Platform. The Terms and Conditions are published on the Platform and will remain in effect until modified. PILL.AR may modify the Terms and Conditions by publishing them on the Platform, without such modifications affecting concluded relationships.

Please read this Agreement carefully, as it establishes important terms you need to know about the Service. In this Agreement, the terms "User," "you," and "your" refer to the person using the Service and the Platform.

1. Acceptance of Terms and Conditions
Use of the Platform and the Service is subject to this Agreement, as well as all applicable laws and regulations. If you do not accept and agree to be bound by this Agreement in its entirety, you are strictly prohibited from using the Platform and the Service or any information or Content provided through the Service, except as necessary to review this Agreement. The Service is continuously under development, and we reserve the right to revise or remove any part of this Agreement or the Service at our sole discretion at any time and without prior notice. Any changes to this Agreement will take effect upon publication on the Platform. Unless otherwise stated, any new Content added to the Service is also subject to this Agreement upon publication. If you do not agree with this Agreement or any of its terms or conditions, your sole remedy is to discontinue use of the Service and Platform. Continued use after changes have been published constitutes acceptance of the modified Agreement.

2. Users
Services offered by PILL.AR may only be used by individuals with the legal capacity to contract (the "Users"). In the Argentine Republic, such capacity is acquired at eighteen (18) years of age. Responsibility for services accessed by minors rests with their legal representatives.

3. User Information
All information provided by you to PILL.AR in any act required by the Platform must be accurate and truthful. Providing inaccurate or false information constitutes a violation of the Terms and Conditions. Users are obligated to safeguard and maintain the confidentiality of the information provided. You may not use the Service on behalf of another person at any time and must always act in your own name.

4. The Services
The Platform allows patients, with prior consent or on their own initiative, to be linked with duly authorized pharmacies that, using PILL.AR’s Production Technology, produce and dispense prescribed personalized medications (the "Service" or "Services"). The Platform may also connect patients with healthcare professionals who design and prescribe personalized treatments.

Within this framework, certain products and services offered by third-party providers, such as pharmacies or other suppliers, are made available to Users through our Service. Neither the Platform nor PILL.AR are pharmacies, and they do not produce, dispense, advertise medications, or provide medical care services.

Our Service may provide Users access to services from various medical professionals and/or healthcare centers ("Providers") who may offer healthcare services. These Providers may design and prescribe comprehensive, medically validated, hyper-personalized treatments for Users (the "Products"), which will be reflected in a medical prescription. Patients may upload or submit their prescription to the Platform, thereby agreeing to its referral to a pharmacy with Production Technology. Therefore, you may not obtain a Product unless you have completed a consultation with one of the Providers on the Platform or an authorized medical professional (who may or may not be linked to the Platform), and the Provider or authorized medical professional has determined and issued a valid prescription that can be produced using the Production Technology, and you have uploaded it to PILL.AR and paid through channels defined by PILL.AR.

We do not control or interfere with medical practice by any Provider or authorized medical professional, each of whom is solely responsible for directing the medical care and/or treatment provided. By accepting this Agreement, you acknowledge that PILL.AR is not a healthcare provider and that using the Service does not create a doctor-patient relationship with PILL.AR. However, using the Service may establish a doctor-patient relationship with one or more Providers or authorized medical professionals.

Our Service also provides Users access to personalized prescription medication production and dispensing services offered by duly authorized pharmacies ("Pharmacies") using PILL.AR’s Production Technology. Therefore, if a Provider or authorized medical professional, through or outside the Platform, determines that a prescribed Product is appropriate for you and issues a prescription, you upload and pay for it, and PILL.AR determines it can be produced using the Production Technology, the prescription will be forwarded to a Pharmacy for production and dispensing.

Since not all prescriptions can be produced using the Production Technology, if PILL.AR determines that your uploaded prescription cannot be produced and you have already paid, your payment will be refunded. You acknowledge and agree that your prescription(s) may be forwarded for production and dispensing to any Pharmacy at PILL.AR’s discretion and accept that PILL.AR may do so on your behalf.

We do not control or interfere with professional services provided by Pharmacies, each of which is solely responsible for the services rendered. By accepting this Agreement, you acknowledge that any services you receive from Pharmacies or Providers through the Platform are subject to this Agreement, and that Pharmacies and Providers are third-party beneficiaries of this Agreement. You also acknowledge that Pharmacies and/or Providers may send messages, reports, and emails regarding the Services. You understand and agree that PILL.AR is not responsible for the security or privacy of the communication services you use to receive these messages, reports, or emails. You are solely responsible for monitoring and responding to these communications, and neither PILL.AR nor any Provider shall be liable for any loss, injury, or claims resulting from your failure to read or respond to such messages, or from failure to follow treatment recommendations.

Although you do not establish a doctor-patient relationship with PILL.AR, using the Service establishes a direct relationship with PILL.AR for use of the Service. In this context, you may provide, or have provided on your behalf, personal information, including health information, which is subject to our use in accordance with our Privacy Policy.

5. Service Operation
A User may use the Service for the first time in two ways:

1. If you already have a valid medical prescription, you must upload it to the Platform and start the process to acquire the prescribed medication;
2. If you are interested in Products developed with the Production Technology but do not yet have a valid prescription, you must schedule a consultation with a Provider and attend the corresponding medical consultation. You may initiate the appointment request via the Platform or independently, if offered. In the first case, the appointment management must eventually be conducted directly between the User and the Provider using the system provided or requested by the Provider.

Once the consultation is complete, the Provider may design and prescribe a comprehensive, medically validated, hyper-personalized treatment specific to the User (the Product). This treatment may be valid for up to ninety (90) days, with a shorter duration if deemed appropriate by the Provider. To produce the treatment using the Production Technology, the Provider will issue a valid medical prescription.

The prescription may be sent by email to the User. To initiate referral to a Pharmacy for production and dispensing, the User must upload the prescription to the Platform and pay the indicated amount if not already done. Once payment is made, PILL.AR will initiate referral to the Pharmacy.

When the Product is ready for dispensing, the User will be notified by email or WhatsApp, along with instructions for the selected dispensing method.

6. Product Purchase by Subscription
You may choose to purchase the Product via subscription. Since renewal requires a new medical consultation with the Provider, PILL.AR will notify you via email when your treatment period is about to expire, so you can schedule a new consultation and receive an updated prescription. This consultation may be in-person or via telemedicine, as agreed with the Provider. Once the updated prescription is issued, the process described above is repeated.

7. Payment Management and Methods
You authorize PILL.AR to directly manage the collection of amounts billed for Services, including applicable taxes and shipping charges. Only valid payment methods accepted by PILL.AR may be used. You represent and warrant that you are authorized to use the designated payment method. PILL.AR is authorized to charge the total billed amount to your designated payment method. If the payment is declined, we will attempt processing until successful.

For transactions, you may be asked to provide relevant information such as card number, expiration date, billing and shipping addresses, phone number, and email. By submitting this information, you grant PILL.AR an irrevocable, perpetual, worldwide right to provide this information to third parties (e.g., payment processors, buyers, vendors) to facilitate the transaction. All credit/debit card and monetary transactions through the Platform are processed via an online payment application. PILL.AR’s relationship with payment providers, if any, is contractual; they are third-party providers not under PILL.AR’s control.

Shipping costs, if any, are your responsibility. PILL.AR may adjust shipping charges and will notify you of applicable changes. Risk of loss or damage transfers to you upon delivery to the designated carrier unless otherwise stated.

8. Product Dispensing
The Product will be dispensed by the Pharmacy assigned by PILL.AR. Dispensing may be in-person at the Pharmacy or via home delivery, directly by the Pharmacy or authorized logistics providers.

9. Privacy Policy
PILL.AR is committed to protecting personal data and privacy in accordance with applicable law and the "Privacy Policy" published on the Platform. Access and use of the Platform constitutes informed acceptance of the Privacy Policy.

10. Intellectual Property
The Platform’s contents, including information, trademarks, trade names, designs, logos, icons, domains, programs, codes, algorithms, databases, graphics, images, audio/video clips (“Intellectual Property”), are owned by PILL.AR and protected under applicable laws and international treaties. Unauthorized use or reproduction is prohibited without PILL.AR’s written consent. Access does not grant Users any rights over the Intellectual Property.

11. Entire Agreement
This Agreement and any other agreements published by PILL.AR constitute the complete agreement regarding your use of the Service and supersede prior agreements, including earlier versions of this Agreement.

12. Penalties and Indemnity
If PILL.AR becomes aware of a User’s violation of the Terms or applicable law, it may warn, suspend, or permanently disable accounts and operations, without liability to Users. PILL.AR may remove all profiles, histories, and data of infringers. Intellectual property or third-party rights violations may result in account termination and legal action. Users agree to indemnify PILL.AR and its affiliates, officers, employees, and contractors from all claims, administrative or legal, related to Platform use.

13. Communications, Jurisdiction, and Applicable Law
All communications or notices sent to the User’s registered address or email, or displayed on the Platform, are considered valid. These Terms are governed by Argentine law. Any disputes will be subject to the jurisdiction of the ordinary courts of Córdoba City. For inquiries or claims, PILL.AR provides the email address info@pill.ar.