Privacy Policy
1. Purpose. Scope.
This Platform is owned by PILL.AR S.A., CUIT 30-71816734-1, with its registered address for all matters related to the use of the Platform at Av. Haya De la Torre s/n, Piso 2, Ciudad Universitaria, Córdoba City, Argentina (“PILL.AR”). This address may be modified at PILL.AR’s sole discretion, subject to publication on the Platform. PILL.AR is therefore responsible for the processing of personal data as well as for all matters related to this Privacy Policy. In order to provide its services and maintain the functioning of the Platform, PILL.AR collects, processes, and may disclose information and personal data of Users and/or any third party who accesses or uses the Platform.
This document (“Policy”) aims to define the guidelines for the implementation, monitoring, maintenance, and continuous improvement of PILL.AR’s privacy and personal data protection policy. PILL.AR is committed to the proper handling of the data of its employees, clients, suppliers, and third parties. This Policy outlines the procedures and activities involving personal data processing, which are aligned with applicable laws and regulations.
This Policy specifies the rights and obligations governing relationships arising from access to and use of the Platform regarding privacy and personal data. It shall apply and form part of any acts or contracts executed or entered into in relation to the Services available on the Platform. This Policy is complementary to the Platform’s Terms and Conditions, referring to its defined terms as applicable.
Individuals and legal entities accessing or using the Platform acknowledge and accept this Policy by using the Platform, particularly when offering and operating Services, thereby assuming the rights and obligations herein. By accessing or using the Platform and/or providing personal data, they give voluntary, express, and informed consent to this Policy and to the processing of their personal data by PILL.AR. This Policy is published on the Platform and will remain in effect unless modified. PILL.AR may update the Policy upon publication on the Platform, without affecting relationships that have already concluded.
2. Legal Framework.
In order to ensure proper handling of personal data, PILL.AR complies with the national personal data protection legislation of the Argentine Republic and, as applicable, with any other relevant legislation (hereinafter collectively referred to as the “Personal Data Protection Legislation”).
3. Applicable Principles.
PILL.AR is committed to proper personal data handling. In all activities involving personal data, PILL.AR adheres to the following principles, in line with the Personal Data Protection Legislation:
3.1. Lawfulness:
Databases shall be lawful when duly registered (if applicable), operating in accordance with the principles established by the Personal Data Protection Legislation and other complementary regulations. Databases shall not be used for purposes violating human rights or contrary to laws or public morality.
3.2. Accuracy:
Personal data collected through the Platform or other communication channels must be accurate, adequate, relevant, and not excessive for the purpose for which they were obtained. Data collection must not be carried out unfairly, fraudulently, abusively, or contrary to the Personal Data Protection Legislation. Data must be updated as needed. In cases of inaccuracy or falsity, PILL.AR shall delete, replace, or correct the data. Data whose processing is no longer justified or whose purpose has been fulfilled must be eliminated.
3.3. Purpose:
Personal data may not be used for purposes different or incompatible with the reasons for which they were collected. Data must be deleted when no longer necessary or relevant for the purpose of collection. Data may not be shared between databases without the data subject’s prior informed consent.
3.4. Prior informed consent:
Processing personal data is lawful when the data subject has freely, voluntarily, expressly, and knowingly given consent, which must be documented, including digital formats, unless exempted by the Personal Data Protection Legislation.
3.5. Data security:
PILL.AR shall adopt necessary measures to ensure data security and confidentiality, preventing unauthorized alteration, loss, access, or processing, and detecting deviations whether intentional or accidental. Data shall be stored in a manner that allows the data subject to exercise their access rights. PILL.AR shall not store personal data without ensuring technical integrity and security.
3.6. Confidentiality:
Personal data shall be used confidentially and exclusively for regular business operations. Disclosure to third parties is prohibited, except for necessary transfers, assignments, or processing in the course of PILL.AR operations. Personnel with access to personal data must maintain strict confidentiality, except in cases required by court order or with the data subject’s consent.
3.7. Accountability:
Any violation of Personal Data Legislation may have consequences for PILL.AR. In proactive compliance, PILL.AR shall adopt technical and organizational measures to ensure proper data handling.
3.8. Transparency:
Data subjects may access information about their personal data processed by PILL.AR at any time.
3.9. Confidentiality:
PILL.AR guarantees the confidentiality of non-public personal data. Personnel must avoid exposing or providing personal data to unauthorized third parties.
4. Rights of Data Subjects.
All individuals or legal entities providing personal data to PILL.AR (the “data subjects”) enjoy the following rights:
4.1. Right of access:
Data subjects, upon identification, have the right to obtain all information about themselves stored in PILL.AR’s databases. Access may be exercised free of charge every six months, unless renewed legitimate interest arises. In the case of deceased persons, successors may exercise this right. Information will be provided clearly, without codes, and in accessible language. Information may cover the full record of the data subject. Third-party data shall not be disclosed. The information may be provided in writing, electronically, by phone, or other suitable means.
4.2. Right to rectification, update, inclusion, or deletion:
Data subjects may request correction, updating, inclusion, or deletion of personal data found to be erroneous or false. PILL.AR shall comply without charge and inform third parties if relevant.
5. Consent.
The collection, use, processing, and storage of personal data by PILL.AR are carried out with the data subject’s informed consent, given voluntarily, expressly, and knowingly upon using the Platform and providing personal data. Consent may be revoked at any time by discontinuing use of the Platform and/or requesting deletion of personal data. In some cases, PILL.AR may require completion of a consent form.
6. Personal Data and Information Collected.
PILL.AR collects personal data provided by Users when registering or using the Platform, or through communication channels operated by PILL.AR. Certain data may also be collected automatically upon access. Providing personal data is essential for using the Platform. Refusal to provide data will prevent Platform access and use of Services.
Collected data may include names, images, identity documents, tax IDs, contact information, banking details, payment methods, biometric data, device and software information, IP addresses, Platform activity, search history, ratings, messages, geolocation, contacts, credit information, among others. PILL.AR may also use tracking technologies, such as cookies, which can be deleted by the user. Sensitive data will only be collected or processed to allow Platform functionality and Service provision, and not stored in databases unless anonymized.
7. Processing of Personal Data. Purpose.
PILL.AR processes personal data confidentially and in compliance with applicable laws.
- Data will not be used for purposes other than initially consented.
- Any change in the initial purpose requires prior consent.
- Once the purpose is fulfilled, data will be deleted, unless required by law.
- Databases are registered and protected according to the law.
- Access is limited to personnel with legitimate need.
Purposes include identification, access, registration, verification, customer service, marketing, payment management, credit analysis, personalization, security, analytics, AI algorithms, legal compliance, fraud prevention, and other related activities. Any new purpose will be communicated by updating this Policy.
8. Databases
All personal data processed by PILL.AR is stored in registered databases, secured, and accessible only to authorized personnel. Data may be used for the purposes described above.
9. Sharing Data with Third Partie
Personal data may be shared with third parties for legitimate purposes, subject to the data subject’s consent, which is revocable. Third-party recipients are bound by the same legal obligations.
10. Security Breaches
10.1. General:
PILL.AR implements appropriate security measures but no system is perfect.
10.2. Management and communication:
Breaches affecting personal data, whether identifiable directly or indirectly, will be managed and communicated to ensure maximum protection.
10.3. Notification:
PILL.AR will notify affected parties and authorities within the timelines established by law.
11. Obligations of Pharmacies and Suppliers
Pharmacies and Suppliers must comply with personal data legislation and implement measures equivalent or superior to this Policy. PILL.AR is not responsible for improper use of data by Pharmacies or Suppliers, nor for their legal compliance. Users must address issues directly with Pharmacies or Suppliers.
12. Governing Law and Jurisdiction
This Policy is governed by the laws of the Argentine Republic. Disputes are subject to the courts of Córdoba City.
13. Legal Declaration
In accordance with Law No. 25.326 and related regulations, data subjects have the right to access their data free of charge at intervals of no less than six months. Complaints may be filed with the Agency for Access to Public Information. Data subjects may request removal or blocking of their information. Requests may also be sent to info@pill.ar.